We do not believe in handouts. We believe in honour, dignity, and mutual responsibility. Our relocation process ensures families are safe, supported, and able to flourish.

We work through a proven 3-part model:

1. Family Support Before and After Arrival

• Each household receives pre-departure planning, housing and schooling coordination, health cover activation, and community connection before arrival.

• When families arrive in Australia, they receive help with accommodation, utilities, banking, licensing, and orientation to local life and work.

• Support continues for four years, covering education, health, financial, and employment guidance to promote lasting stability and growth.

• Afrikaans-speaking families also have access to translation assistance, cultural orientation, and counselling for adjustment challenges.

2. Community Partnership and Ongoing Connection

• We believe families thrive when they are surrounded by people who care.

• Our community partners, including local churches, volunteers, and sponsor families, play an important role in welcoming new arrivals and helping them settle with confidence.

• Through consistent communication and regular updates, partners stay informed about each family’s progress in housing, schooling, and community engagement.

• This shared approach builds trust, accountability, and belonging, creating strong support networks, for an easier transition.

3. Framework and Case Management

• Every case is managed within a trauma-informed, child-safe, and privacy-compliant framework.

• Each family is assigned a dedicated case lead who coordinates their plan and provides steady support throughout their journey.